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Changes for page Terminate A Contract

Last modified by Isaac Mejia on 2026/03/19 17:51
From version 9.1
edited by Isaac Mejia
on 2025/12/15 16:59
Change comment: There is no comment for this version
To version 14.1
edited by David Stadnyk
on 2026/03/19 17:04
Change comment: There is no comment for this version

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2 2  
3 3  = Terminate A Contract =
4 4  
5 -{{info}}KB: MSI Knowledgebase • Category: Member Management • Source: [[https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353>>https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353]]{{/info}}
5 +{{info}}
6 +KB: MSI Knowledgebase • Category: Member Management • Source: https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353[[https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353]]
7 +{{/info}}
6 6  
7 -* [[Contracts>>Contracts_1619656743.html]]
9 +* [[Contracts>>Contracts_1619656743.html]]
8 8  
9 - Terminate A Contract
10 -
11 11   Created by
12 12   Amith, last modified by
13 - Cathy Beckstead on Oct 19, 2022
13 + David on March 19th, 2026
14 14  
15 15  **Terminate a Contract**
16 16  
17 -Click on **Members **and pull up the client
17 +Navigate to **Members** and search for the member whose contract you wish to terminate.
18 18  
19 -* Click **Account>Contracts**
19 +Click **Account>Contracts**
20 20  
21 -* Select **Terminate **from the select action drop-down.
21 +Select **Terminate **from the Select Action drop-down menu.
22 22  
23 -image:kb-1484292353-1484358079-1.png
23 +[[image:1773938558623-618.png]]
24 24  
25 -* The next screen will allow you to “cancel contract with nothing further due”. This will cancel the contract going forward and any past due invoices. Or you can cancel with a final payment due, for example if the contract requires 30 days notice, you can cancel starting the next month.
25 +The next screen presents two cancellation options:
26 26  
27 -image:kb-1484292353-2098331652-1.png
27 +* **Cancel with nothing further due** — cancels the contract immediately, including any outstanding invoices.
28 +* **Cancel with a final payment due** — allows for a notice period, for example cancelling from the following month if 30 days notice is required.
28 28  
29 -* If this member(s) will no longer be coming to the club at all, choose the radio button next to the name(s) and click on **Yes**. You can choose **No** and keep the member active if you are cancelling in order to add a replacement contract.
30 +[[image:1773939696059-460.png]]
30 30  
31 -image:kb-1484292353-2098200588-1.png
32 +* If the member will no longer be attending the club, select the radio button next to their name and click **Yes** to deactivate them. Choose **No** to keep the member active. For example, if you are cancelling in order to replace the contract with a new one.
32 32  
33 -{{include reference="KBSupportCTA.WebHome"/}}
34 +[[image:1773939770262-120.png]]
34 34  
36 +{{include reference="KBSupportCTA.WebHome"/}}
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