Disabling Staff Account

Version 2.1 by Isaac Mejia on 2025/12/15 17:05
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Disabling Staff Account

Information

KB: MSI Knowledgebase • Category: Configuration • Source: https://membersolutions-9221154.hs-sites.com/kb/disabling-staff-account

Overview

If a staff member leaves your organization or no longer needs access, you can disable their account to prevent them from logging in. This keeps your system secure and your staff list up to date.

Steps to Disable a Staff Account

Go to Staff in your main menu.

Click Search to view your list of staff members.

Find the staff member you want to disable, then click Disable next to their name.

Confirm your choice if prompted.

üí° Once disabled, the staff member will no longer be able to log in using their credentials.

kb-1487470808-2125856786-1.png

Summary

You’ve now disabled the staff member’s account. If you need to restore their access later, you can reactivate the account at any time.

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