Changes for page Terminate A Contract
Last modified by Isaac Mejia on 2026/03/19 17:51
From version 9.1
edited by Isaac Mejia
on 2025/12/15 16:59
on 2025/12/15 16:59
Change comment:
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To version 12.2
edited by David Stadnyk
on 2026/03/19 17:02
on 2026/03/19 17:02
Change comment:
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... ... @@ -2,9 +2,11 @@ 2 2 3 3 = Terminate A Contract = 4 4 5 -{{info}}KB: MSI Knowledgebase • Category: Member Management • Source: [[https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353>>https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353]]{{/info}} 5 +{{info}} 6 +KB: MSI Knowledgebase • Category: Member Management • Source: https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353[[https://membersolutions-9221154.hs-sites.com/kb/terminate-a-contract_1484292353]] 7 +{{/info}} 6 6 7 -* [[Contracts>>Contracts_1619656743.html]]9 +* [[Contracts>>Contracts_1619656743.html]] 8 8 9 9 Terminate A Contract 10 10 ... ... @@ -14,21 +14,23 @@ 14 14 15 15 **Terminate a Contract** 16 16 17 - Clickon**Members**andpullupthe client19 +Navigate to **Members** and search for the member whose contract you wish to terminate. 18 18 19 - *Click **Account>Contracts**21 +Click **Account>Contracts** 20 20 21 - *Select **Terminate **from theselectaction drop-down.23 +Select **Terminate **from the Select Action drop-down menu. 22 22 23 -image: kb-1484292353-1484358079-1.png25 +[[image:1773938558623-618.png]] 24 24 25 - *The next screenwill allow you to “cancel contract with nothing further due”. Thiswill cancel the contract going forward and any pastdue invoices.Or youcancancelwith a finalpaymentdue, for exampleif the contractrequires 30 days notice, you cancancelstarting the next month.27 +The next screen presents two cancellation options: 26 26 27 -image:kb-1484292353-2098331652-1.png 29 +* **Cancel with nothing further due** — cancels the contract immediately, including any outstanding invoices. 30 +* **Cancel with a final payment due** — allows for a notice period, for example cancelling from the following month if 30 days notice is required. 28 28 32 +[[image:1773939696059-460.png]] 33 + 29 29 * If this member(s) will no longer be coming to the club at all, choose the radio button next to the name(s) and click on **Yes**. You can choose **No** and keep the member active if you are cancelling in order to add a replacement contract. 30 30 31 -image:kb-1484292353-2098200588-1.png 36 +[[image:kb-1484292353-2098200588-1.png]] 32 32 33 33 {{include reference="KBSupportCTA.WebHome"/}} 34 -
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