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Changes for page Terminate A Contract

Last modified by Isaac Mejia on 2026/03/19 17:51
From version 12.1
edited by David Stadnyk
on 2026/03/19 17:01
Change comment: Uploaded new attachment "1773939696059-460.png", version {1}
To version 13.2
edited by David Stadnyk
on 2026/03/19 17:03
Change comment: There is no comment for this version

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25 25  [[image:1773938558623-618.png]]
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27 -* The next screen will allow you to “cancel contract with nothing further due”. This will cancel the contract going forward and any past due invoices. Or you can cancel with a final payment due, for example if the contract requires 30 days notice, you can cancel starting the next month.
27 +The next screen presents two cancellation options:
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29 -[[image:kb-1484292353-2098331652-1.png]]
29 +* **Cancel with nothing further due** — cancels the contract immediately, including any outstanding invoices.
30 +* **Cancel with a final payment due** — allows for a notice period, for example cancelling from the following month if 30 days notice is required.
30 30  
31 -* If this member(s) will no longer be coming to the club at all, choose the radio button next to the name(s) and click on **Yes**. You can choose **No** and keep the member active if you are cancelling in order to add a replacement contract.
32 +[[image:1773939696059-460.png]]
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33 -[[image:kb-1484292353-2098200588-1.png]]
34 +* If the member will no longer be attending the club, select the radio button next to their name and click **Yes** to deactivate them. Choose **No** to keep the member active. For example, if you are cancelling in order to replace the contract with a new one.
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35 35  {{include reference="KBSupportCTA.WebHome"/}}
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