Wiki source code of Sale For Existing Member
Version 2.1 by Isaac Mejia on 2025/12/15 17:01
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| 1 | {{include reference="KBArticleHeader.WebHome"/}} | ||
| 2 | |||
| 3 | = Sale For Existing Member = | ||
| 4 | |||
| 5 | {{info}}KB: MSI Knowledgebase • Category: Member Management • Source: [[https://membersolutions-9221154.hs-sites.com/kb/sale-for-existing-member_1487437960>>https://membersolutions-9221154.hs-sites.com/kb/sale-for-existing-member_1487437960]]{{/info}} | ||
| 6 | |||
| 7 | * [[Sales>>Sales_1616707657.html]] | ||
| 8 | |||
| 9 | Sale For Existing Member | ||
| 10 | |||
| 11 | Created by | ||
| 12 | Amith on Feb 05, 2021 | ||
| 13 | |||
| 14 | **Sales > Existing Member** | ||
| 15 | |||
| 16 | Use **Existing Member Sale **when selling an item, package or service to a specific member. Go to **Sales>Existing Member Sale**. | ||
| 17 | |||
| 18 | image:kb-1487437960-1487569024-1.png | ||
| 19 | **Choose User Type.** You can search for Member, Trainer or All. User Trainer if you are creating a sale to a staff member - "purchased by" staff. | ||
| 20 | |||
| 21 | image:kb-1487437960-1487569030-1.png | ||
| 22 | |||
| 23 | Search for the Member by **Member ID**, **First Name** and/or **Last Name**. Click **Search**, then double click on line for the member you need. //Note: Clicking the Member Name will open the Member Profile in a separate window.// | ||
| 24 | |||
| 25 | image:kb-1487437960-1487569036-1.png | ||
| 26 | If your member is not found, a pop up will give you the option to add them. [[Click Here>>https://msisupport.zendesk.com/hc/en-us/articles/115000293086]] for for more details on adding a member during the sale. | ||
| 27 | |||
| 28 | image:kb-1487437960-1487569042-1.png | ||
| 29 | Next choose a **Product**, **Service**, or **Package** to sell. You can add multiple items from any category. Click **Add to Cart** for each pick. Enter the name under **Member Purchased For** if there is a different Member. Member Manager will search for a current member record or give you an option to //Add New Member// if the record is not found. //**Note: If you are selling a contract you must sell that separately. Go to Sales>New Contract to enter a contract.**// | ||
| 30 | |||
| 31 | image:kb-1487437960-1487569048-1.png | ||
| 32 | |||
| 33 | Click to remove an item. | ||
| 34 | |||
| 35 | * Click to add Renewal settings for a Package. | ||
| 36 | |||
| 37 | image:kb-1487437960-1487569054-1.png | ||
| 38 | image:kb-1487437960-1487569060-1.png | ||
| 39 | |||
| 40 | * Click **Checkout** to complete the sale. | ||
| 41 | |||
| 42 | image:kb-1487437960-1487569066-1.png | ||
| 43 | image:kb-1487437960-1487569072-1.png | ||
| 44 | Once the Invoice is created, choose the payment method and click **Pay Now.** | ||
| 45 | |||
| 46 | image:kb-1487437960-1487569078-1.png | ||
| 47 | |||
| 48 | {{include reference="KBSupportCTA.WebHome"/}} |