Wiki source code of Sale For Existing Member

Version 18.1 by Isaac Mejia on 2026/03/19 17:53

Show last authors
1 {{include reference="KBArticleHeader.WebHome"/}}
2
3 = Sale For Existing Member =
4
5 **Sales > Existing Member**
6
7 Use **Existing Member Sale **when selling an item, package or service to a specific member. Go to **Sales>Existing Member Sale**.
8
9 image:kb-1487437960-1487569024-1.png
10 **Choose User Type.** You can search for Member, Trainer or All. User Trainer if you are creating a sale to a staff member - "purchased by" staff.
11
12 image:kb-1487437960-1487569030-1.png
13
14 Search for the Member by **Member ID**, **First Name** and/or **Last Name**. Click **Search**, then double click on line for the member you need. //Note: Clicking the Member Name will open the Member Profile in a separate window.//
15
16 image:kb-1487437960-1487569036-1.png
17 If your member is not found, a pop up will give you the option to add them. [[Click Here>>https://msisupport.zendesk.com/hc/en-us/articles/115000293086]] for for more details on adding a member during the sale.
18
19 image:kb-1487437960-1487569042-1.png
20 Next choose a **Product**, **Service**, or **Package** to sell. You can add multiple items from any category. Click **Add to Cart** for each pick. Enter the name under **Member Purchased For** if there is a different Member. Member Manager will search for a current member record or give you an option to //Add New Member// if the record is not found. //**Note: If you are selling a contract you must sell that separately. Go to Sales>New Contract to enter a contract.**//
21
22 image:kb-1487437960-1487569048-1.png
23
24 Click to remove an item.
25
26 * Click to add Renewal settings for a Package.
27
28 image:kb-1487437960-1487569054-1.png
29 image:kb-1487437960-1487569060-1.png
30
31 * Click **Checkout** to complete the sale.
32
33 image:kb-1487437960-1487569066-1.png
34 image:kb-1487437960-1487569072-1.png
35 Once the Invoice is created, choose the payment method and click **Pay Now.**
36
37 image:kb-1487437960-1487569078-1.png
38
39 {{include reference="KBSupportCTA.WebHome"/}}