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Changes for page Freeze/Unfreeze

Last modified by Isaac Mejia on 2026/03/19 17:52
From version 47.2
edited by David Stadnyk
on 2026/03/18 16:42
Change comment: There is no comment for this version
To version 51.1
edited by David Stadnyk
on 2026/03/18 16:45
Change comment: Uploaded new attachment "1773852351123-747.png", version {1}

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32 32  Once your dates and invoices are selected, click **Continue**. A confirmation message will display your chosen dates and selected invoices — click **Freeze Invoices** to complete the freeze.
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34 34  
35 -[[image:1773852122176-622.png]]
36 -To unfreeze a frozen contract, navigate to the member's contract tab, and choose Unfreeze from the actions drop-down.
35 +[[image:1773852122176-622.png]]**To unfreeze a contract:** Go to the member's Contracts tab, open the Actions drop-down, and select **Unfreeze**.
37 37  
38 -[[image:kb-1533935713-1534230622-1.png]]
39 -In the page that opens choose the date that you would like the contract to resume billing then click continue.
37 +[[image:1773852161622-901.png]]**Set a resume date:** Enter the date you'd like billing to resume, then click **Continue**.
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41 -[[image:kb-1533935713-1534230628-1.png]]
39 +[[image:1773852226459-386.png]]
42 42  As with Freezing a message will appear explaining the actions that will be taken. Click unfreeze invoices to complete.
43 43  
44 44  [[image:kb-1533935713-1534230634-1.png]]
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