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Changes for page Resetting Staff Password

Last modified by Isaac Mejia on 2026/02/05 15:22
From version 4.1
edited by Isaac Mejia
on 2026/02/05 15:07
Change comment: There is no comment for this version
To version 5.1
edited by Isaac Mejia
on 2026/02/05 15:22
Change comment: There is no comment for this version

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2 2  
3 3  = Resetting Staff Password =
4 4  
5 -{{info}}KB: MSI Knowledgebase • Category: Configuration • Source: [[https://membersolutions-9221154.hs-sites.com/kb/resetting-staff-password_1487470808>>https://membersolutions-9221154.hs-sites.com/kb/resetting-staff-password_1487470808]]{{/info}}
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7 7  Follow these steps to reset a staff member’s password from the admin staff login.
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18 18  //Note: A staff member can also use the Forgot Password option from the login page. Staff members must get to the login page by going to your Member Manager site first. Example: //[[//mysite.myvolo.ca//>>http://mysite.myvolo.ca]]//. If staff is having trouble logging in, be sure they are going to your site address and not directly to the //[[//idm.membersolutions.com//>>http://idm.membersolutions.com]]// login page. Your //[[//myvolo.ca//>>http://myvolo.ca]]// URL will redirect to the //[[//idm.membersolutions.com//>>http://idm.membersolutions.com]]// page, but the system needs to know what site it is logging into.//
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20 20  {{include reference="KBSupportCTA.WebHome"/}}
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