Controlling What your Members See in Member Portal - Member Solutions Knowledge Base

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= Controlling What Your Members See in Member Portal =

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**Applies to:** Member Manager — Portal Visibility settings\\

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**Audience:** Club owners\\

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**Last updated:** May 13, 2026

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== Overview ==

Member Portal includes a number of features — Schedule, Enroll, Marketplace, and more — but not every club uses all of them. If your club doesn't use a feature, you can now hide it from your members so they aren't distracted by sections that don't apply to your business.

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The **Portal Visibility** settings page lets you turn individual Portal modules and dashboard widgets on or off. The changes apply to every member who logs into your Portal.

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== Who Can Change These Settings ==

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Only **club owners** can change Portal Visibility settings. Staff members and other roles will not see this page.

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When you turn a module off, you'll be asked to confirm — this is to prevent accidental changes that could affect every member's experience.

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== How to Access Portal Visibility ==

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1. Sign in to **Member Manager** as the club owner.

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1. Go to **Settings**.

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1. Select **Portal Visibility**.

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You'll see a list of every module and widget that can be toggled, with a switch next to each one.

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== What You Can Show or Hide ==

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=== Top-Level Navigation ===

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These are the main sections members see in their Portal navigation.

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|=Module|=What It Does|

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|**Dashboard**|The Portal landing page with widgets (see below).|

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|**Schedule**|The class and appointment schedule.|

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|**Enroll**|Program and class enrollment.|

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|**Marketplace**|Online product and package purchases.|

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=== Dashboard Widgets ===

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These appear on the Portal Dashboard. You can turn each one on or off independently.

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|=Widget|=What It Shows|

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|**Check-In Barcode**|The member's barcode for facility check-in.|

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|**Messages**|Recent messages from your club.|

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|**Upcoming Classes**|Classes the member is enrolled in.|

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|**Remaining Sessions**|Session balances for packages or punch cards.|

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|**Upcoming Payments**|Scheduled payments and amounts.|

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=== Always Visible ===

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**Profile** and **Sign Out** are always available to members and cannot be turned off.

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== How to Turn a Module On or Off ==

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1. On the **Portal Visibility** page, find the module or widget you want to change.

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1. Click the toggle switch.

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1. If you're turning a module **off**, confirm the change when prompted.

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Changes take effect the next time a member opens Member Portal.

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By default, **all modules are on** for every club. You only need to make changes if you want to hide something.

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== Common Scenarios ==

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**"We don't sell anything through Marketplace."** Turn the **Marketplace** module off. Members won't see Marketplace in their navigation.

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**"We use external software for class scheduling."** Turn **Schedule** and **Upcoming Classes** off. Members won't see schedule-related views in the Portal.

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**"We don't use the Portal for enrollment."** Turn **Enroll** off.

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**"We only want members to use the Portal to check in."** Turn off all top-level navigation except Dashboard, and turn off every Dashboard widget except **Check-In Barcode**. Members will see a Portal focused on check-in only.

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== What Members See ==

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When a module is turned off, members will simply not see it — they won't get an error or a message. The Portal will adjust to show only the sections you've enabled.

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If you turn off **all** Dashboard widgets, members will see a friendly welcome message on the Dashboard instead of an empty page.

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== Frequently Asked Questions ==

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**Will changing these settings affect Member Manager?**\\