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Last modified by Isaac Mejia on 2026/05/14 16:31
From version 7.1
edited by Isaac Mejia
on 2026/05/14 16:29
Change comment: There is no comment for this version
To version 3.1
edited by Isaac Mejia
on 2026/05/11 18:19
Change comment: There is no comment for this version

Summary

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1 -{{include reference="KBArticleHeader.WebHome"/}}
2 -
3 3  = Controlling What Your Members See in Member Portal =
4 4  
5 5  **Applies to:** Member Manager — Portal Visibility settings
6 6  **Audience:** Club owners
5 +**Last updated:** May 13, 2026
7 7  
8 8  ----
9 9  
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13 13  
14 14  The **Portal Visibility** settings page lets you turn individual Portal modules and dashboard widgets on or off. The changes apply to every member who logs into your Portal.
15 15  
16 -[[image:Main.Feature Release Notes.Feature Release Notes - May 2026@image.png]]
17 -
18 18  ----
19 19  
20 20  == Who Can Change These Settings ==
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28 28  == How to Access Portal Visibility ==
29 29  
30 30  1. Sign in to **Member Manager** as the club owner.
31 -1. Go to **Setup**.
32 -1. Select **Personalize**.
33 -1. Select **Member Portal Setup**.
28 +1. Go to **Settings**.
29 +1. Select **Portal Visibility**.
34 34  
35 35  You'll see a list of every module and widget that can be toggled, with a switch next to each one.
36 36  
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42 42  
43 43  These are the main sections members see in their Portal navigation.
44 44  
45 -|=Module|=What It Does|
46 -|**Dashboard**|The Portal landing page with widgets (see below).|
47 -|**Schedule**|The class and appointment schedule.|
48 -|**Enroll**|Program and class enrollment.|
49 -|**Marketplace**|Online product and package purchases.|
41 +|=Module|=What It Does|
42 +|**Dashboard**|The Portal landing page with widgets (see below).|
43 +|**Schedule**|The class and appointment schedule.|
44 +|**Enroll**|Program and class enrollment.|
45 +|**Marketplace**|Online product and package purchases.|
50 50  
51 51  === Dashboard Widgets ===
52 52  
53 53  These appear on the Portal Dashboard. You can turn each one on or off independently.
54 54  
55 -|=Widget|=What It Shows|
56 -|**Check-In Barcode**|The member's barcode for facility check-in.|
57 -|**Messages**|Recent messages from your club.|
58 -|**Upcoming Classes**|Classes the member is enrolled in.|
59 -|**Remaining Sessions**|Session balances for packages or punch cards.|
60 -|**Upcoming Payments**|Scheduled payments and amounts.|
51 +|=Widget|=What It Shows|
52 +|**Check-In Barcode**|The member's barcode for facility check-in.|
53 +|**Messages**|Recent messages from your club.|
54 +|**Upcoming Classes**|Classes the member is enrolled in.|
55 +|**Remaining Sessions**|Session balances for packages or punch cards.|
56 +|**Upcoming Payments**|Scheduled payments and amounts.|
61 61  
62 62  === Always Visible ===
63 63  
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101 101  
102 102  == Frequently Asked Questions ==
103 103  
104 -**Will changing these settings affect Member Manager?**
105 -\\No. Portal Visibility only controls what members see in **Member Portal**. Your Member Manager experience is unchanged.
100 +**Will changing these settings affect Member Manager?**\\
101 +No. Portal Visibility only controls what members see in **Member Portal**. Your Member Manager experience is unchanged.
106 106  
107 -**Can I hide modules for some members and not others?**
108 -\\Not in this release. Visibility settings apply to all members in your club.
103 +**Can I hide modules for some members and not others?**\\
104 +Not in this release. Visibility settings apply to all members in your club.
109 109  
110 -**Can staff still see these features?**
111 -\\Yes — staff use Member Manager, not Member Portal. Their tools are unaffected.
112 -
113 -**What happens if I turn a module off, then turn it back on?**
114 -\\Members will see the module again the next time they load the Portal. Nothing is deleted by toggling off — you're only hiding it.
115 -
116 -**Will this break anything for members currently using a module?**
117 -\\If a member is mid-action when you turn a module off (for example, in the middle of an enrollment), they may need to refresh or sign in again to see the updated Portal. Existing data and history are not affected.
118 -
119 -----
120 -
121 -== Need Help? ==
122 -
123 -If you're not sure which modules to turn off — or you want to talk through how Portal Visibility could improve your members' experience — reach out to your account manager or contact MSI support.
124 -{{include reference="KBSupportCTA.WebHome"/}}
125 -
126 -(% class="kb-cta" %)
127 -(((
128 -(% class="kb-cta-content" %)
129 -(((
130 -== Still need help? ==
131 -
132 -If you can’t find what you’re looking for, our support team is happy to help.
133 -)))
134 -
135 -[[Contact Support>>mailto:support@membersolutions.com||class="kb-cta-button"]]
136 -)))
137 -
138 -
139 -(% class="kb-cta" %)
140 -(((
141 -(% class="kb-cta-content" %)
142 -(((
143 -== Still need help? ==
144 -
145 -If you can’t find what you’re looking for, our support team is happy to help.
146 -)))
147 -
148 -[[Contact Support>>mailto:support@membersolutions.com||class="kb-cta-button"]]
149 -)))
150 -
151 -
106 +**Can staff still see these features