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Last modified by Isaac Mejia on 2026/05/14 16:31
From version 10.1
edited by Isaac Mejia
on 2026/05/14 16:31
Change comment: There is no comment for this version
To version 7.1
edited by Isaac Mejia
on 2026/05/14 16:29
Change comment: There is no comment for this version

Summary

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102 102  == Frequently Asked Questions ==
103 103  
104 104  **Will changing these settings affect Member Manager?**
105 -No. Portal Visibility only controls what members see in **Member Portal**. Your Member Manager experience is unchanged.
105 +\\No. Portal Visibility only controls what members see in **Member Portal**. Your Member Manager experience is unchanged.
106 106  
107 107  **Can I hide modules for some members and not others?**
108 -Not in this release. Visibility settings apply to all members in your club.
108 +\\Not in this release. Visibility settings apply to all members in your club.
109 109  
110 110  **Can staff still see these features?**
111 -Yes — staff use Member Manager, not Member Portal. Their tools are unaffected.
111 +\\Yes — staff use Member Manager, not Member Portal. Their tools are unaffected.
112 112  
113 113  **What happens if I turn a module off, then turn it back on?**
114 -Members will see the module again the next time they load the Portal. Nothing is deleted by toggling off — you're only hiding it.
114 +\\Members will see the module again the next time they load the Portal. Nothing is deleted by toggling off — you're only hiding it.
115 115  
116 116  **Will this break anything for members currently using a module?**
117 -If a member is mid-action when you turn a module off (for example, in the middle of an enrollment), they may need to refresh or sign in again to see the updated Portal. Existing data and history are not affected.
117 +\\If a member is mid-action when you turn a module off (for example, in the middle of an enrollment), they may need to refresh or sign in again to see the updated Portal. Existing data and history are not affected.
118 118  
119 119  ----
120 120  
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121 121  == Need Help? ==
122 122  
123 123  If you're not sure which modules to turn off — or you want to talk through how Portal Visibility could improve your members' experience — reach out to your account manager or contact MSI support.
124 -
125 125  {{include reference="KBSupportCTA.WebHome"/}}
125 +
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127 +(((
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129 +(((
130 +== Still need help? ==
131 +
132 +If you can’t find what you’re looking for, our support team is happy to help.
133 +)))
134 +
135 +[[Contact Support>>mailto:support@membersolutions.com||class="kb-cta-button"]]
136 +)))
137 +
138 +
139 +(% class="kb-cta" %)
140 +(((
141 +(% class="kb-cta-content" %)
142 +(((
143 +== Still need help? ==
144 +
145 +If you can’t find what you’re looking for, our support team is happy to help.
146 +)))
147 +
148 +[[Contact Support>>mailto:support@membersolutions.com||class="kb-cta-button"]]
149 +)))
150 +
151 +