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Last modified by Isaac Mejia on 2026/02/05 15:22
From version 1.1
edited by Isaac Mejia
on 2025/12/15 17:06
Change comment: There is no comment for this version
To version 5.1
edited by Isaac Mejia
on 2026/02/05 15:08
Change comment: There is no comment for this version

Summary

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11 11  
12 12  ==== Step 1: Confirm the Cancellation Email Is Disabled ====
13 13  
14 -Go to Setup ‚Üí Personalize ‚Üí Message.image:Screenshot%202025-10-27%20at%2011.23.00%20AM.webp
14 +Go to Setup ‚Üí Personalize ‚Üí Message.[[image:Screenshot%202025-10-27%20at%2011.23.00%20AM.webp]]
15 15  
16 16  Locate the **Cancel Appointment Confirmation Message** in the list.
17 17  
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23 23  
24 24  ==== Step 2: Message Booked Members Manually ====
25 25  
26 -Navigate to Schedules.image:Screenshot%202025-10-27%20at%2011.50.16%20AM.webp
26 +Navigate to Schedules.[[image:Screenshot%202025-10-27%20at%2011.50.16%20AM.webp]]
27 27  
28 -Select the specific class you’re canceling.image:Screenshot%202025-10-27%20at%2011.49.47%20AM.png
28 +Select the specific class you’re canceling.[[image:Screenshot%202025-10-27%20at%2011.49.47%20AM.png]]
29 29  
30 30  From the class details page, click Send Message in the top left corner.
31 31  
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