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Last modified by Isaac Mejia on 2026/02/05 15:22
From version 7.1
edited by Isaac Mejia
on 2026/02/05 15:22
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To version 5.1
edited by Isaac Mejia
on 2025/12/15 16:18
Change comment: There is no comment for this version

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2 2  
3 3  = Selecting Your Personalized Email Address =
4 4  
5 +{{info}}KB: MSI Knowledgebase • Category: Notifications • Source: [[https://membersolutions-9221154.hs-sites.com/kb/selecting-your-personalized-email-address_1317732385>>https://membersolutions-9221154.hs-sites.com/kb/selecting-your-personalized-email-address_1317732385]]{{/info}}
6 +
7 +* [[Setup>>Setup_1619099713.html]]
8 +
9 +* [[Setup Profile>>Setup-Profile_1484292681.html]]
10 +
5 5   Selecting Your Personalized Email Address
6 6  
7 -
13 + Created by
14 + Brian Houy, last modified by
15 + Cathy Beckstead on Feb 05, 2021
8 8  
9 9  **New email spoofing regulations affect the way your emails are sent to your members and clients.**
10 10  
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12 12  
13 13  Start by logging into your Member Manager account, then navigate to "Setup" then "Profile":
14 14  
15 -[[image:kb-1317732385-1487503897-1.png]]
23 +image:kb-1317732385-1487503897-1.png
16 16  **If your business has it's own domain name** (i.e. [[info@yourbusiness.com>>mailto:info@yourbusiness.com]]), enter your email address in the required email field, then select "Use this email for sending personalized messages":
17 17  
18 -[[image:kb-1317732385-1484292458-1.png]]
26 +image:kb-1317732385-1484292458-1.png
19 19  Your members will receive emails from your business email address.
20 20  
21 21  **If your business uses a "free" email service** to communicate with your clients (i.e. [[gmail.com>>http://gmail.com]], [[yahoo.com>>http://yahoo.com]], [[hotmail.com>>http://hotmail.com]] etc...), **DO NOT** select this box. Your emails will not be sent, nor will they go to the member's spam folder. This is due to a change in anti-spoofing regulations.
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22 22  
23 23  When you leave this box unchecked, Member Manager will show sent email as “sent on behalf of” and your Business Name. To set the Reply to address, to make sure that any replies go back to you no matter what the “Send” option is, go to Setup>Personalize>Messages and update your email under “E-mail Reply To:”
24 24  
25 -[[image:kb-1317732385-1487536693-1.png]]
33 +image:kb-1317732385-1487536693-1.png
26 26  
27 27  {{include reference="KBSupportCTA.WebHome"/}}
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