Wiki source code of Viewing/Editing Contracts
Last modified by David Stadnyk on 2026/03/25 16:52
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| 1 | {{include reference="KBArticleHeader.WebHome"/}} | ||
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| 3 | = Viewing/Editing Contracts = | ||
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| 7 | **Viewing Contracts** | ||
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| 9 | There are two ways to view contracts: through a member's profile or via **Sales > Edit Existing Contracts**. | ||
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| 11 | **View Under Member Profile** Navigate to **Members** and search for the member to open their profile, then go to **Account > Contracts**. From here, use the **Select Action** drop-down to: | ||
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| 13 | * View Invoices | ||
| 14 | * Edit Autorenewals or Payments | ||
| 15 | * Terminate, Freeze, or Pay a contract | ||
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| 20 | [[image:1774369773686-134.png]] | ||
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| 24 | **View via Sales > Edit Existing Contracts** | ||
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| 26 | To view all active contracts, search using **Status = Active**. You can also search by member name or contract ID. Clicking a **Purchased For** or **Purchased By** name will open that member's profile in a new tab, while clicking the contract name or ID will display the contract details below. | ||
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| 29 | [[image:1774457018512-156.png]] | ||
| 30 | Click **Actions **to perform any necessary changes. | ||
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| 32 | [[image:1774457536871-140.png]] | ||
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| 34 | **Available Contract Actions** | ||
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| 36 | The following actions are available from both the member profile and the **Sales > Edit Existing Contracts** screen: | ||
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| 38 | * **View Invoices** — View all invoices associated with the contract. | ||
| 39 | * **View/Edit Auto Renewals** — Adjust the auto renewal date, payment amount, or set to no renewal. Also allows updating the payment profile. //(For Member Solutions billed contracts, this will display as View only.)// | ||
| 40 | * **View/Edit Payments** — Freeze/unfreeze, update amounts, or change payment dates for individual payments or in bulk. //(For Member Solutions billed contracts, this will display as View only.)// | ||
| 41 | * **Terminate** — Cancel a contract with nothing further due, or with a future final payment date. | ||
| 42 | * **Freeze** — Suspend the contract until a specified future date. | ||
| 43 | * **Pay Contract** — Pay past due invoices or pay ahead. Any advance payments will be applied to future invoices once generated. | ||
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| 45 | {{include reference="KBSupportCTA.WebHome"/}} |