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Changes for page Enter A Contract

Last modified by Isaac Mejia on 2026/03/19 17:47
From version 34.1
edited by David Stadnyk
on 2026/03/19 16:34
Change comment: There is no comment for this version
To version 14.1
edited by Isaac Mejia
on 2025/12/15 16:47
Change comment: There is no comment for this version

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1 -XWiki.DavidStadnyk
1 +XWiki.IsaacMejia
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2 2  
3 3  = Enter A Contract =
4 4  
5 -{{info}}
6 -KB: MSI Knowledgebase • Category: Member Management • Source: https://membersolutions-9221154.hs-sites.com/kb/enter-a-contract_1487601665[[https://membersolutions-9221154.hs-sites.com/kb/enter-a-contract_1487601665]]
7 -{{/info}}
5 +{{info}}KB: MSI Knowledgebase • Category: Member Management • Source: [[https://membersolutions-9221154.hs-sites.com/kb/enter-a-contract_1487601665>>https://membersolutions-9221154.hs-sites.com/kb/enter-a-contract_1487601665]]{{/info}}
8 8  
9 -* [[Sales>>Sales_1616707657.html]]
7 +* [[Sales>>Sales_1616707657.html]]
10 10  
11 11   Enter A Contract
12 12  
13 -Created by
14 -Amith, last modified by
11 + Created by
12 + Amith, last modified by
13 + Cathy Beckstead on Feb 19, 2025
15 15  
16 -David on March 17th 2026
15 +[data-colorid=rhbsnvvcpk]{color:#ff5630} html[data-color-mode=dark] [data-colorid=rhbsnvvcpk]{color:#cf2600}**Sales >New Contract**
17 17  
17 +Member Manager sales are split into Products, Services, Packages and Contracts. The Contract sales process is done separately from the other three, and you are not able to combine Product, Service or Package sales with the Contract sale. There are two ways to start a Contract sale.
18 18  
19 -**Making a Sale**
20 -
21 -Member Manager sales are divided into four categories: **Products, Services, Packages,** and **Contracts.** Note that Contracts are sold separately and cannot be combined with Products, Services, or Packages in the same transaction. There are two ways to initiate a Contract sale.
22 -
23 -
24 24  **Option 1: Sales>New Contract**
25 25  
26 -[[image:1773767751613-414.png]]
21 +image:kb-1487601665-2588311553-1.png
27 27  **Option 2: Members>Member Profile**
28 28  
29 29  Go to the Member Profile for the Purchased for Member. If the member has not been entered yet, go to Members>Add Member and add their profile information and click OK. Click New Contract to enter a contract for that member.
30 30  
31 -[[image:1773767508677-618.png]]
26 +image:kb-1487601665-1484357688-1.png
32 32  
33 -If starting from **Sales>New Contract**, you will need to add the **Purchased By**. Type the name of the Purchased By member in the field to search (available options will appear in a drop down menu once you begin typing). If starting from the Member profile, the Purchased By name will be automatically entered. Choose the staff member who sold the contract, and the Contract item from the drop down and click **Create Contract.**
28 +If starting from **Sales>New Contract**, you will need to add the **Purchased By**. Type the name of the Purchased By member in the field to search. If starting from the Member profile, the Purchased By name will be automatically entered. Choose the staff member who sold the contract, and the Contract item from the drop down and click **Create Contract.**
34 34  
35 -[[image:1773767822626-448.png]]
30 +image:kb-1487601665-1484357694-1.png
36 36  **Add Member(s): ** If the contract is for another Member, type the name in the **Member Purchased For** field. The system will automatically search for any matches. Click the name of the match, or if there are no matches click Add New Member in the drop down. You will see the **Add New Member** window. Fill in the required fields and click **Add**. To add multiple members to this contract, click the **+** sign. You can add up to 5 members on one contract. See this article on **Tiered Pricing** to setup pricing for multiple members:
37 37  
38 38  [[Setting Up Tiered Pricing for Family Contracts>>Setting-Up-Tiered-Pricing-for-Family-Contracts_2129231873.html]]
39 39  
40 -[[image:1773768710798-234.png]]
41 -[[image:1773768789024-560.png]]
42 -[[image:1773768830280-929.png]]
43 -
44 -
35 +image:kb-1487601665-1484357706-1.png
36 +image:kb-1487601665-1484357712-1.png
45 45  **Payment Source**: Choose the billing profile from the Purchased By Member’s saved profile, or choose Add New credit card or ACH to add a different profile. Click **Edit/View Details** to update the terms of the contract.
46 46  
47 -[[image:1773848092701-382.png]]
39 +image:kb-1487601665-1484357718-1.png
48 48  **Editing Contract Details:** From here you can edit the number of payments, renewal options, start date, etc.
49 -[[image:1773848207261-628.png]]
50 50  
51 51  **Edit Contract Price and Items: ** Along with updating the number of payments and dates, you can also edit the contract price and item details. Click the edit icon next to Contract Total.
52 52  
53 -[[image:1773848272941-241.png]]
44 +image:kb-1487601665-1484357724-1.png
54 54  From here you can change the item total or click the + sign to add additional items. //Note: This will only change the items and prices for this specific contract. To edit items for all contracts of this type go to Setup>Inventory>Packages.//
55 55  
56 -[[image:1773848320254-216.png]]
57 -
58 -[[image:1773848501121-460.png]]
47 +image:kb-1487601665-1484357730-1.png
59 59  Click **Save & Update Payment Schedule** when finished with your changes. Then verify the payment schedule at the bottom (you can adjust the payment dates using the Update Dates drop down if needed) and click **Save and Continue**.
60 60  
61 -[[image:1773848565354-205.png]]
62 -
63 -
64 -[[image:1773848668208-937.png]]
50 +image:kb-1487601665-1484357736-1.png
51 +image:kb-1487601665-1484357742-1.png
65 65  **Accept Contract:** Once you click Save and Continue, the contract PDF will be generated. Verify the contract is correct. If your contract settings are set for Digital Signature, you will need to type the Purchased By name in the signature areas. If you are set for Finger Signature, you can use your mouse or your touch screen tablet to sign. Click **Print Contract** for a hard copy if needed, and click **Save & Continue**.
66 66  
67 -
68 -[[image:1773848826979-153.png]]
54 +image:kb-1487601665-1484357748-1.png
69 69  **Checkout: ** Create invoice and complete contract. Once the contract PDF is saved, the contract will be listed in the shopping cart. If you need to go back and edit the contract details again, click the **Edit **icon. If you wish to remove the contract from the cart and start over, click the trash can. Otherwise click **Checkout **to create and pay the first invoice.
70 70  
71 -[[image:1773848969903-567.png]]
72 -[[image:1773849048501-520.png]]
73 -
57 +image:kb-1487601665-1509523484-1.png
74 74  **Pay Invoice:** Choose how the first invoice will be paid, and click **Pay** to finalize the contract.
75 75  
76 -[[image:1773849096655-892.png]]
60 +image:kb-1487601665-1484357760-1.png
77 77  **Receipt Options:** Once paid, the contract will be setup. If necessary here are the following receipt options:
78 78  
79 79  To print the full 8.5 X 11 Invoice to your printer, click the printer icon and choose **Print Invoice**.
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82 82  
83 83  * To **email** the invoice, click the envelope icon.
84 84  
85 -[[image:1773849246051-654.png]]
69 +image:kb-1487601665-1484357766-1.png
86 86  
87 87  **How-to Videos:**
88 88  
... ... @@ -91,3 +91,4 @@
91 91  [[**Entering Multiple Members on One Contract**>>https://www.youtube.com/watch?v=8i_ksF2fc8I&feature=youtu.be]]
92 92  
93 93  {{include reference="KBSupportCTA.WebHome"/}}
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