Changes for page Lead Flow - Attaching a Trial Package
Last modified by Isaac Mejia on 2026/03/05 15:49
From version 8.1
edited by Isaac Mejia
on 2026/03/05 14:15
on 2026/03/05 14:15
Change comment:
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To version 13.1
edited by Isaac Mejia
on 2026/03/05 15:48
on 2026/03/05 15:48
Change comment:
There is no comment for this version
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... ... @@ -2,48 +2,68 @@ 2 2 3 3 == Overview == 4 4 5 +This article walks through how to attach a trial package to a lead flow and connect it to a lead source so members receive it automatically. 5 5 6 -To ini tiate thetrialpackageprocess,navigatetoyoursystem'slead flowconfigurationandfollowthestepsbelow.7 +The setup works as a chain: a **Lead Source** is linked to a **Lead Flow**, which has a **Trial Package** action attached. When a member is assigned that lead source, the lead flow will process and the trial package will be created on their account. 7 7 8 - == Setup Steps ==9 +---- 9 9 10 -== =1.Navigate to Lead Flow Setup ===11 +== Step 1: Navigate to Lead Flow Setup == 11 11 12 - Beginbyaccessingyoursystem'slead flow configuration.13 +Go to **Setup > Marketing > Lead Flows** to access your lead flow configuration. 13 13 14 -== =2.SelectActionType ===15 +== Step 2: Create or Edit a Lead Flow == 15 15 16 -Choose **Trial Package** from the Action Type dropdown. 17 +You can either create a new lead flow by clicking **Add New** in the top right corner, or edit an existing lead flow's actions by clicking on the number in the **Flow Actions** column. 18 +[[image:undefined-2.png]] 17 17 18 -== =3.Selecta TrialPackage ===20 +== Step 3: Select Action Type == 19 19 20 - Currently,theonly availableoptionis**2 WeekTrial Package**.22 +Once you're in the edit action screen, select **Assign Trial Package** from the **Action Type** dropdown list. 21 21 24 +== Step 4: Select a Trial Package == 25 + 26 +If a trial package already exists, it will be selectable here. If not, a trial package will be generated automatically the first time a member is assigned this lead flow. 27 + 22 22 {{info}} 23 23 Additional trial durations may be introduced in future updates. 24 24 {{/info}} 25 25 26 26 [[image:undefined-1.png]] 27 -[[image:undefined-2.png]] 28 28 34 +---- 35 + 29 29 == Attaching the Lead Flow to a Lead Source == 30 30 31 -Once your lead flow is configured: 38 +Once your lead flow is configured, go to **Setup > Marketing > Lead Sources** and connect it to a lead source. There are two ways to assign that lead source to members: 32 32 33 -1. **Assign a Lead Source** – Link the trial package lead flow to a specific lead source. 34 -1. **Apply to Users** – Any user associated with this lead source will automatically receive the trial package upon sign-up. 40 +**Option A: Assign a lead source directly to a member** 35 35 42 +Manually assign the lead source to a member's profile. If that lead source has a connected lead flow with a trial package, it will be processed for that member. 43 + 44 +**Option B: Configure Registration to assign a lead source automatically** 45 + 46 +Go to **Setup > Registration** and configure it so that every member created from that area automatically receives a specific lead source. Once assigned, they'll be placed into the connected lead flow and the trial package will be generated. 47 + 48 +{{warning}} 49 +Lead flow actions do not trigger immediately — they are processed periodically in batches. Members may not receive their trial package right away. 50 +{{/warning}} 51 + 52 +---- 53 + 36 36 == Package Activation and Expiration == 37 37 38 -* Once assigned, the trial package appears in the user's account.56 +* Once assigned, the trial package appears in the member's account. 39 39 * The package is set to expire **two weeks** from the account creation date. 40 40 41 41 [[image:undefined-3.png]] 42 42 61 +---- 62 + 43 43 == Important Considerations == 44 44 45 45 {{warning}} 46 -Assigning a trial package does **not** trigger an email to the user by default.66 +Assigning a trial package does **not** trigger an email to the member by default. 47 47 {{/warning}} 48 48 49 -**Recommended Action:** Configure an automated email notification to be sent immediately after the package is assigned to inform the user of their trial access.69 +**Recommended Action:** Configure an automated email notification to be sent immediately after the package is assigned to inform the member of their trial access.