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Version 1.1 by Isaac Mejia on 2026/05/11 18:22
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1 {{include reference="KBArticleHeader.WebHome"/}}
2 = What's New in Member Manager =
3
4 **Release Date:** Wednesday, May 13, 2026
5
6 This release includes two updates that give you more control over how your members experience Member Portal and better visibility into accounts that have moved into default.
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10 == Portal Module Visibility Controls ==
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12 You can now choose which sections and widgets your members see when they log into Member Portal. If your club doesn't use Marketplace, Enroll, or other Portal features, you can turn them off so members aren't distracted by — or confused by — features that don't apply to your club.
13
14 === What You Can Hide ===
15
16 **Navigation:**
17
18 * Dashboard
19 * Schedule
20 * Enroll
21 * Marketplace
22
23 **Dashboard widgets:**
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25 * Check-In Barcode
26 * Messages
27 * Upcoming Classes
28 * Remaining Sessions
29 * Upcoming Payments
30
31 **Always visible:** Profile and Sign Out.
32
33 === How to Use It ===
34
35 1. In Member Manager, go to **Settings → Portal Visibility**.
36 1. Toggle any module or widget on or off.
37 1. Confirm the change when prompted.
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39 Changes take effect the next time a member loads Member Portal. All modules are **on by default** for every club, so nothing changes for your members unless you choose to turn something off.
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42
43 == Default Status Sync Between APS and Member Manager ==
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45 When an account becomes 150+ days delinquent and is marked as **Default** in APS, that status is now automatically reflected in Member Manager. This eliminates confusion about which accounts are in default and prevents new invoices and renewals from being generated for accounts that shouldn't be billed.
46
47 === What's New ===
48
49 **Automatic status sync.** Default status flows from APS into Member Manager and Billing Manager overnight, without manual intervention.
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51 **No new invoices or renewals.** Once a contract is in default, Member Manager and Billing Manager will not generate new invoices or renewals against it.
52
53 **Service access restricted.** Defaulted contracts will not be able to check in or access services tied to that contract. Other active contracts the member holds are unaffected.
54
55 **Default alert on the member profile.** When an account enters default, you'll see an alert that includes the account name, delinquency duration, and outstanding balance. Dismissible like other MM alerts.
56
57 **New Default Accounts report.** A new listing on the contract report lists every account currently in default — including account name, default date, outstanding balance, and last check-in. Filterable by date range and balance, and exportable to CSV or PDF.
58
59 === Where to Find It ===
60
61 **Alerts** appear automatically on the member profile when default status is set.
62
63 **The new report** is available under **Reports → Contracts**.
64
65 === What's Not Included Yet ===
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67 This release covers the sync from default forward. **Moving an account back out of default** (reactivation) is planned as a follow-up. For now, if an account needs to be reactivated, please reach out to support.
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71 //Questions? Contact your account manager or MSI support.//
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