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Changes for page Set Staff Permissions

Last modified by Isaac Mejia on 2026/05/05 14:24
From version 9.1
edited by Isaac Mejia
on 2026/05/05 14:15
Change comment: There is no comment for this version
To version 5.1
edited by Isaac Mejia
on 2025/12/15 17:02
Change comment: There is no comment for this version

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2 2  
3 3  = Set Staff Permissions =
4 4  
5 +{{info}}KB: MSI Knowledgebase • Category: Configuration • Source: [[https://membersolutions-9221154.hs-sites.com/kb/set-staff-permissions_1534394418>>https://membersolutions-9221154.hs-sites.com/kb/set-staff-permissions_1534394418]]{{/info}}
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7 +* [[Table of Contents>>Table-of-Contents_1534033990.html]]
8 +
9 +* [[Add Staff (2)>>1533935720.html]]
10 +
11 + Set Staff Permissions
12 +
13 + Created by
14 + Amith on Feb 18, 2021
15 +
16 +Staff Permissions
17 +
5 5  Control what your staff can see and edit in Volo.
6 6  
7 -Remember, group permissions will always override the individual permissions, so to change for one member, they must be taken out of the [[Staff Group>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
20 +* Remember, group permissions will always override the individual permissions, so to change for one member, they must be taken out of the [[Staff Group>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
8 8  
9 9  Three Basic Types of Access:
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22 22  
23 23  * Select the **Permissions** link next to the staff member desired
24 24  
25 -[[image:kb-1534394418-1533935731-1.png]]
38 +image:kb-1534394418-1533935731-1.png
26 26  
27 27  * Select the area that you want the selected staff member to have access to and what kind of access
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30 30  
31 31  Sidenote: If you don’t enable permissions on the top level navigation to a certain area but enable permissions within that area, the top level navigation permissions will override the permissions within a specific area.
32 32  
33 -[[image:kb-1534394418-1533935738-1.png]]
46 +image:kb-1534394418-1533935738-1.png
34 34  
35 35  * Also you can set permissions per schedule you will need to click OK after you set permissions for each schedule so that it will save the changes
36 36  
37 -[[image:kb-1534394418-1533935744-1.png]]
50 +image:kb-1534394418-1533935744-1.png
38 38  
39 39  * Staff schedule permissions can also be changed by creating a group for staff members using the same schedule, and changing the group permissions. To learn how to create a staff group,[[ click here>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
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41 41  {{include reference="KBSupportCTA.WebHome"/}}
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