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Changes for page Set Staff Permissions

Last modified by Isaac Mejia on 2026/05/05 14:24
From version 4.1
edited by Isaac Mejia
on 2025/12/15 17:02
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To version 9.1
edited by Isaac Mejia
on 2026/05/05 14:15
Change comment: There is no comment for this version

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2 2  
3 3  = Set Staff Permissions =
4 4  
5 -{{info}}KB: MSI Knowledgebase • Category: Configuration • Source: [[https://membersolutions-9221154.hs-sites.com/kb/set-staff-permissions_1534394418>>https://membersolutions-9221154.hs-sites.com/kb/set-staff-permissions_1534394418]]{{/info}}
6 -
7 -* [[Table of Contents>>Table-of-Contents_1534033990.html]]
8 -
9 -* [[Add Staff (2)>>1533935720.html]]
10 -
11 - Set Staff Permissions
12 -
13 - Created by
14 - Amith on Feb 18, 2021
15 -
16 -Staff Permissions
17 -
18 18  Control what your staff can see and edit in Volo.
19 19  
20 -* Remember, group permissions will always override the individual permissions, so to change for one member, they must be taken out of the [[Staff Group>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
7 +Remember, group permissions will always override the individual permissions, so to change for one member, they must be taken out of the [[Staff Group>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
21 21  
22 22  Three Basic Types of Access:
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35 35  
36 36  * Select the **Permissions** link next to the staff member desired
37 37  
38 -image:kb-1534394418-1533935731-1.png
25 +[[image:kb-1534394418-1533935731-1.png]]
39 39  
40 40  * Select the area that you want the selected staff member to have access to and what kind of access
41 41  
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43 43  
44 44  Sidenote: If you don’t enable permissions on the top level navigation to a certain area but enable permissions within that area, the top level navigation permissions will override the permissions within a specific area.
45 45  
46 -image:kb-1534394418-1533935738-1.png
33 +[[image:kb-1534394418-1533935738-1.png]]
47 47  
48 48  * Also you can set permissions per schedule you will need to click OK after you set permissions for each schedule so that it will save the changes
49 49  
50 -image:kb-1534394418-1533935744-1.png
37 +[[image:kb-1534394418-1533935744-1.png]]
51 51  
52 52  * Staff schedule permissions can also be changed by creating a group for staff members using the same schedule, and changing the group permissions. To learn how to create a staff group,[[ click here>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
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54 54  {{include reference="KBSupportCTA.WebHome"/}}
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