Changes for page Set Staff Permissions

Last modified by Isaac Mejia on 2026/05/05 14:24

From 5.1 to 4.1 From 12.1 to 11.1

From version 11.1

edited by Isaac Mejia
on 2026/05/05 14:24

Change comment: There is no comment for this version

To version 5.1

edited by Isaac Mejia
on 2025/12/15 17:02

Change comment: There is no comment for this version

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  {{include reference="KBArticleHeader.WebHome"/}}
--= Staff Permissions =
++= Set Staff Permissions =
--Individual Permissions can be setup under the Permissions option in the Staff section. You can also assign members to a Staff Group (go to Staff>Groups>Add Group to create a list of members that will all have the same permissions). Remember, group permissions will always override the individual permissions, so if they are assigned to a group, you would need to remove them from the group to setup individual permissions.
++{{info}}KB: MSI Knowledgebase • Category: Configuration • Source: [[https://membersolutions-9221154.hs-sites.com/kb/set-staff-permissions_1534394418>>https://membersolutions-9221154.hs-sites.com/kb/set-staff-permissions_1534394418]]{{/info}}
--**Three Basic Types of Access:  **
++*  [[Table of Contents>>Table-of-Contents_1534033990.html]]
--* **Hide**: this will hide that menu item or option completely from the staff member.
++*  [[Add Staff (2)>>1533935720.html]]
--* **Read only**: in this setting, the staff member will see the information in the area but will not be able to edit it.
++  Set Staff Permissions
--* **Read/Write**: with this permission level, the staff member will have full access to view and edit everything in the area that was selected
++     Created by
++     Amith on Feb 18, 2021
--**Set Staff Individual Permissions**
++Staff Permissions
--* Click **Staff**
++Control what your staff can see and edit in Volo.
--* Click **Search**
++* Remember, group permissions will always override the individual permissions, so to change for one member, they must be taken out of the [[Staff Group>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
--* Select the **Permissions** link next to the staff member desired.
++Three Basic Types of Access:
--* [[image:Staff Permissions@kb-1487438467-2125725721-1.png]]
++* **Hide**: when this is the permission level granted, the staff member will not even see that there is supposed to be something there
--For the Top Menu, select each area that you want the staff member to have access to, and what kind of access. This will allow them to see the Menu items. In each section below the Top Menu, you can choose what type of permission is allowed for each Menu item.
++* **Read only**: in this setting the staff member will see the information in the area but will not be able to edit it.
--//Note: If you don’t enable permissions on the top level navigation to a certain area but enable permissions within that area, the top level navigation permissions will override that permission. If they are not able to get to that Menu item, they will not have permission in that section at all. //
++* **Read/Write**: with this permission level the staff member will have full access to view and edit everything in the area that was selected
--//Check Landing Page for the what screen will show when the staff member logs in. //
++**Set Staff Permissions**
--//If you Hide Staff, but allow access to Staff Own Profile, your staff member will only see their information.//
++* Click **Staff**
--[[image:Staff Permissions@kb-1487438467-1487569698-1.png]]
++* Click **Search**
--* **Check-In**
++* Select the **Permissions** link next to the staff member desired
--Check Allowed if staff should have access to Check In>Kiosk
++image:kb-1534394418-1533935731-1.png
--[[image:Staff Permissions@kb-1487438467-2115895297-1.png]]
++* Select the area that you want the selected staff member to have access to and what kind of access
--*  **Schedules **
++* Click **OK**
--Set permissions per schedule or for all schedules. You will need to click OK at the bottom after you set permissions for each schedule so that it will save the changes. //Note: Week View Only will allow the staff user to only see their appointments/classes on the schedule in the week view and no other staff member’s appointments.//
++Sidenote: If you don’t enable permissions on the top level navigation to a certain area but enable permissions within that area, the top level navigation permissions will override the permissions within a specific area.
--[[image:Staff Permissions@kb-1487438467-1487569704-1.png]]
++image:kb-1534394418-1533935738-1.png
--* **Students**
++*  Also you can set permissions per schedule you will need to click OK after you set permissions for each schedule so that it will save the changes
--Set permissions for Students/Members for each profile tab.
++image:kb-1534394418-1533935744-1.png
--[[image:Staff Permissions@kb-1487438467-2115829773-1.png]]
++* Staff schedule permissions can also be changed by creating a group for staff members using the same schedule, and changing the group permissions. To learn how to create a staff group,[[ click here>>http://volo.zendesk.com/entries/167401-create-a-new-staff-group]].
--* **Instructor**
--
--Set permissions for staff profiles.
--
--[[image:Staff Permissions@kb-1487438467-2115895307-1.png]]
--
--* ** Reports**
--
--Set permissions for All Reports by clicking Read Only at the top of the column, or or set permissions for each report individually.
--
--[[image:Staff Permissions@kb-1487438467-2115665943-1.png]]
--
--* **Setup**
--
--Set permissions options for the setup area. Click OK when done to save all permissions.
--
--[[image:Staff Permissions@kb-1487438467-2115665949-1.png]]
--
  {{include reference="KBSupportCTA.WebHome"/}}
++