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Last modified by Isaac Mejia on 2026/02/05 17:08
From version 9.1
edited by Isaac Mejia
on 2026/02/05 15:07
Change comment: There is no comment for this version
To version 2.1
edited by Isaac Mejia
on 2025/12/15 16:43
Change comment: There is no comment for this version

Summary

Details

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41 41  
42 42  After entering all required fields, scroll to the bottom and click either “Save” or “Save and Exit” to save the contract.
43 43  
44 -[[image:kb-2306342922-2309292036-1.png]]
44 +image:kb-2306342922-2309292036-1.png
45 45  **Point of Sale (POS) Experience**
46 46  You can sell a prorated contract from the POS system in Member Manager. To do so, during the sales process, you’ll edit the contract details by clicking “Edit/View Details”. Keep in mind, if a contract is prorated (The “Prorate First Month” box is checked), there are specific requirements to consider:
47 47  
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55 55  
56 56  In the screenshot below, you’ll see that these fields are grayed out indicating that they cannot be updated unless the “Prorate First Month” box is unchecked.
57 57  
58 -[[image:kb-2306342922-2309095445-1.png]]
58 +image:kb-2306342922-2309095445-1.png
59 59  
60 60  To update any contract details, users must click the "Save & Update Payment Schedule" button. This action will regenerate the Payment Schedule displayed below the details section. The schedule includes the prorated amount in the pre-payment.
61 61  
62 -[[image:kb-2306342922-2306506760-1.png]]
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63 63  If an initiation fee and down payment are set, the payment schedule will display a pre-payment that includes the prorated amount, the down payment, and the initiation fee. For example, if a contract is configured for 12 payments, the schedule will show a pre-payment that combines these amounts, followed by 12 additional payments.
64 64  
65 65  //**Note:** If you want the pre-payment to count as one of the 12 payments, set the "Number of Payments" to 11 and recalculate the payment schedule using Save & Update Payment Schedule.//
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76 76  
77 77  * Total pre-payment: $278.75
78 78  
79 -[[image:kb-2306342922-2309423109-1.png]]
79 +image:kb-2306342922-2309423109-1.png
80 80  After finalizing the contract details and capturing the member’s signatures, you will be directed to the “Items in Cart” screen. In the “Checkout” section, the original item amount is deferred; this becomes “payment 1” and is due on the set **Payment Due Day** and displayed as “Deferred Payment”. The Checkout section also shows the Down Payment, the Initiation Fee and the prorated amount labeled as “Prorated First Month”.
81 81  
82 -[[image:kb-2306342922-2309357576-1.png]]
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83 83  
84 84  Next, proceed to checkout, select a payment method, and complete the payment process.
85 85  
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88 88  
89 89  When you click on the contract, a detailed view will be displayed. This view clearly shows the prorated amount, accompanied by a "P" tag or tooltip to indicate that the contract is prorated.
90 90  
91 -[[image:kb-2306342922-2309128210-1.png]]
91 +image:kb-2306342922-2309128210-1.png
92 92   Members can click “Join Now” and proceed through purchasing the contract. [[Click here>>Navigating-The-New-Member-Portal_2091155457.html]] for an overview of the Member Portal and details on purchasing contracts.
93 93  
94 94  {{include reference="KBSupportCTA.WebHome"/}}
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