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Last modified by Isaac Mejia on 2026/02/05 17:08
From version 5.1
edited by Isaac Mejia
on 2025/12/15 16:43
Change comment: There is no comment for this version
To version 9.1
edited by Isaac Mejia
on 2026/02/05 15:07
Change comment: There is no comment for this version

Summary

Details

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41 41  
42 42  After entering all required fields, scroll to the bottom and click either “Save” or “Save and Exit” to save the contract.
43 43  
44 -image:kb-2306342922-2309292036-1.png
44 +[[image:kb-2306342922-2309292036-1.png]]
45 45  **Point of Sale (POS) Experience**
46 46  You can sell a prorated contract from the POS system in Member Manager. To do so, during the sales process, you’ll edit the contract details by clicking “Edit/View Details”. Keep in mind, if a contract is prorated (The “Prorate First Month” box is checked), there are specific requirements to consider:
47 47  
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55 55  
56 56  In the screenshot below, you’ll see that these fields are grayed out indicating that they cannot be updated unless the “Prorate First Month” box is unchecked.
57 57  
58 -image:kb-2306342922-2309095445-1.png
58 +[[image:kb-2306342922-2309095445-1.png]]
59 59  
60 60  To update any contract details, users must click the "Save & Update Payment Schedule" button. This action will regenerate the Payment Schedule displayed below the details section. The schedule includes the prorated amount in the pre-payment.
61 61  
62 -image:kb-2306342922-2306506760-1.png
62 +[[image:kb-2306342922-2306506760-1.png]]
63 63  If an initiation fee and down payment are set, the payment schedule will display a pre-payment that includes the prorated amount, the down payment, and the initiation fee. For example, if a contract is configured for 12 payments, the schedule will show a pre-payment that combines these amounts, followed by 12 additional payments.
64 64  
65 65  //**Note:** If you want the pre-payment to count as one of the 12 payments, set the "Number of Payments" to 11 and recalculate the payment schedule using Save & Update Payment Schedule.//
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76 76  
77 77  * Total pre-payment: $278.75
78 78  
79 -image:kb-2306342922-2309423109-1.png
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80 80  After finalizing the contract details and capturing the member’s signatures, you will be directed to the “Items in Cart” screen. In the “Checkout” section, the original item amount is deferred; this becomes “payment 1” and is due on the set **Payment Due Day** and displayed as “Deferred Payment”. The Checkout section also shows the Down Payment, the Initiation Fee and the prorated amount labeled as “Prorated First Month”.
81 81  
82 -image:kb-2306342922-2309357576-1.png
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83 83  
84 84  Next, proceed to checkout, select a payment method, and complete the payment process.
85 85  
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88 88  
89 89  When you click on the contract, a detailed view will be displayed. This view clearly shows the prorated amount, accompanied by a "P" tag or tooltip to indicate that the contract is prorated.
90 90  
91 -image:kb-2306342922-2309128210-1.png
91 +[[image:kb-2306342922-2309128210-1.png]]
92 92   Members can click “Join Now” and proceed through purchasing the contract. [[Click here>>Navigating-The-New-Member-Portal_2091155457.html]] for an overview of the Member Portal and details on purchasing contracts.
93 93  
94 94  {{include reference="KBSupportCTA.WebHome"/}}
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