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Version 4.1 by Isaac Mejia on 2026/05/11 18:20
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Isaac Mejia 4.1 1 {{include reference="KBArticleHeader.WebHome"/}}
Isaac Mejia 1.1 2 = Controlling What Your Members See in Member Portal =
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Isaac Mejia 3.1 4 **Applies to:** Member Manager — Portal Visibility settings
5 **Audience:** Club owners
Isaac Mejia 1.1 6 **Last updated:** May 13, 2026
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10 == Overview ==
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12 Member Portal includes a number of features — Schedule, Enroll, Marketplace, and more — but not every club uses all of them. If your club doesn't use a feature, you can now hide it from your members so they aren't distracted by sections that don't apply to your business.
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14 The **Portal Visibility** settings page lets you turn individual Portal modules and dashboard widgets on or off. The changes apply to every member who logs into your Portal.
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18 == Who Can Change These Settings ==
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20 Only **club owners** can change Portal Visibility settings. Staff members and other roles will not see this page.
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22 When you turn a module off, you'll be asked to confirm — this is to prevent accidental changes that could affect every member's experience.
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26 == How to Access Portal Visibility ==
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28 1. Sign in to **Member Manager** as the club owner.
29 1. Go to **Settings**.
30 1. Select **Portal Visibility**.
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32 You'll see a list of every module and widget that can be toggled, with a switch next to each one.
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36 == What You Can Show or Hide ==
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38 === Top-Level Navigation ===
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40 These are the main sections members see in their Portal navigation.
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42 |=Module|=What It Does|
43 |**Dashboard**|The Portal landing page with widgets (see below).|
44 |**Schedule**|The class and appointment schedule.|
45 |**Enroll**|Program and class enrollment.|
46 |**Marketplace**|Online product and package purchases.|
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48 === Dashboard Widgets ===
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50 These appear on the Portal Dashboard. You can turn each one on or off independently.
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52 |=Widget|=What It Shows|
53 |**Check-In Barcode**|The member's barcode for facility check-in.|
54 |**Messages**|Recent messages from your club.|
55 |**Upcoming Classes**|Classes the member is enrolled in.|
56 |**Remaining Sessions**|Session balances for packages or punch cards.|
57 |**Upcoming Payments**|Scheduled payments and amounts.|
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59 === Always Visible ===
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61 **Profile** and **Sign Out** are always available to members and cannot be turned off.
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65 == How to Turn a Module On or Off ==
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67 1. On the **Portal Visibility** page, find the module or widget you want to change.
68 1. Click the toggle switch.
69 1. If you're turning a module **off**, confirm the change when prompted.
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71 Changes take effect the next time a member opens Member Portal.
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73 {{info}}
74 By default, **all modules are on** for every club. You only need to make changes if you want to hide something.
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79 == Common Scenarios ==
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81 **"We don't sell anything through Marketplace."** Turn the **Marketplace** module off. Members won't see Marketplace in their navigation.
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83 **"We use external software for class scheduling."** Turn **Schedule** and **Upcoming Classes** off. Members won't see schedule-related views in the Portal.
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85 **"We don't use the Portal for enrollment."** Turn **Enroll** off.
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87 **"We only want members to use the Portal to check in."** Turn off all top-level navigation except Dashboard, and turn off every Dashboard widget except **Check-In Barcode**. Members will see a Portal focused on check-in only.
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91 == What Members See ==
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93 When a module is turned off, members will simply not see it — they won't get an error or a message. The Portal will adjust to show only the sections you've enabled.
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95 If you turn off **all** Dashboard widgets, members will see a friendly welcome message on the Dashboard instead of an empty page.
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99 == Frequently Asked Questions ==
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101 **Will changing these settings affect Member Manager?**\\
102 No. Portal Visibility only controls what members see in **Member Portal**. Your Member Manager experience is unchanged.
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104 **Can I hide modules for some members and not others?**\\
105 Not in this release. Visibility settings apply to all members in your club.
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107 **Can staff still see these features
Isaac Mejia 4.1 108 {{include reference="KBSupportCTA.WebHome"/}}