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Wiki source code of Cancellation Reason

Last modified by Isaac Mejia on 2026/02/05 17:08
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1 {{include reference="KBArticleHeader.WebHome"/}}
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3 = Cancellation Reason =
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5 Cancellations reasons are required in order to cancel a session.
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7 To add a reason for cancellation:
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9 •Go to** Setup**
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11 •Click **Personalize**
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13 •Click **Cancellation Reasons**
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15 •Click **Add Cancellation Reason**
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17 [[image:kb-1487471169-1487569630-1.png]]
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19 •Enter **Cancellation Reason**
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21 •Select if this is your **Default Reason**
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23 •Click Save and **Exit**
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25 [[image:kb-1487471169-1487569636-1.png]]
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27 {{include reference="KBSupportCTA.WebHome"/}}