Wiki source code of Add Staff Member
Last modified by David Stadnyk on 2026/05/01 17:15
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1.1 | 1 | {{include reference="KBArticleHeader.WebHome"/}} |
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3.2 | 3 | = Add a Staff Member = |
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1.1 | 4 | |
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3.2 | 5 | This article walks through the process of adding a new staff member to the system. Creating a staff login automatically sends an email invitation to the new staff member, prompting them to set their password and access their account. |
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3.2 | 7 | ---- |
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3.2 | 9 | == Navigating to Staff == |
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1.1 | 10 | |
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3.2 | 11 | 1. Click **Staff** in the left-hand navigation sidebar. |
| 12 | 1. Click **Add New** in the top right of the Staff Search page. | ||
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7.1 | 13 | [[image:1777655494209-479.png]] |
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1.1 | 14 | |
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3.2 | 15 | ---- |
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1.1 | 16 | |
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3.2 | 17 | == Filling in Staff Details == |
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1.1 | 18 | |
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3.2 | 19 | The **Add Staff** screen contains the following fields: |
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7.1 | 20 | [[image:1777655521942-569.png]] |
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1.1 | 21 | |
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3.2 | 22 | === Profile Photo === |
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1.1 | 23 | |
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3.2 | 24 | A placeholder profile image is displayed by default. Click **Use Webcam** to take a photo, or **Upload File** to upload an image from your computer. |
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1.1 | 25 | |
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3.2 | 26 | === Staff Information === |
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1.1 | 27 | |
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3.2 | 28 | |=Field|=Description |
| 29 | |**First Name** //(required)//|The staff member's first name. | ||
| 30 | |**Last Name** //(required)//|The staff member's last name. | ||
| 31 | |**Gender**|The staff member's gender. | ||
| 32 | |**Street / City / Country / Province/State / Postal Code/Zip**|The staff member's address. | ||
| 33 | |**Primary** //(required)//|The staff member's primary phone number. | ||
| 34 | |**Secondary**|An optional secondary phone number. | ||
| 35 | |**Email** //(required)//|The staff member's email address. This is where their login invitation will be sent — ensure it is correct before saving. | ||
| 36 | |**Reminders**|Set a reminder preference for the staff member. | ||
| 37 | |**Date of Birth**|The staff member's date of birth. | ||
| 38 | |**Slogan**|A short personal slogan displayed on the staff member's profile. | ||
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8.1 | 39 | |**Bio**|A longer biography is displayed on the staff member's profile. |
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3.2 | 40 | |**Emergency Contact 1 / 2**|Emergency contact names and phone numbers. |
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1.1 | 41 | |
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3.2 | 42 | === Additional Fields (left panel) === |
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3.2 | 44 | |=Field|=Description |
| 45 | |**Staff ID Number**|An optional internal ID number for the staff member. | ||
| 46 | |**Since**|The date the staff member joined. Defaults to today's date. | ||
| 47 | |**Login**|The staff member's login username. Once saved, the system will automatically send an email invitation to the address on file with a secure link to set their password. | ||
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1.1 | 48 | |
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3.2 | 49 | ---- |
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3.2 | 51 | == Saving == |
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3.2 | 53 | Click **Save** to create the staff member record. If a **Login** has been entered, the system will display a confirmation message stating: //"A confirmation email has been sent to the email address on file."// The staff member will receive an email with a secure link to set their password and access their account for the first time. A **Resend Confirmation Email** button also appears, which can be used if the staff member did not receive the original invitation. |
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3.2 | 55 | ---- |
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3.2 | 57 | == After Saving == |
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3.2 | 59 | Once the staff member has been created: |
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3.2 | 61 | * Return to the **Staff** list and confirm their **Disabled** status shows as //No//. |
| 62 | * If the staff member hasn't received their invitation email, ask them to check their spam/junk folder. You can also click the **Resend Confirmation Email** button on their profile to send it again. | ||
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7.1 | 63 | [[image:1777655544226-260.png]] |
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1.1 | 64 | |
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3.2 | 65 | ---- |
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3.2 | 67 | == Best Practices == |
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3.2 | 69 | * Always double-check the email address before creating a login to ensure the invitation goes to the correct person. |
| 70 | * Assign appropriate permissions to control what each staff member can access. | ||
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8.1 | 71 | * If a staff member leaves your organization, **remember to disable their login promptly.** |
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| 75 | {{include reference="KBSupportCTA.WebHome"/}} |