Changes for page Add Staff Member

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1 1  {{include reference="KBArticleHeader.WebHome"/}}
2 2  
3 -= Add a Staff Member =
3 += Add Staff Member =
4 4  
5 -This article walks through the process of adding a new staff member to the system. Creating a staff login automatically sends an email invitation to the new staff member, prompting them to set their password and access their account.
5 +{{info}}KB: MSI Knowledgebase Category: Configuration Source: [[https://membersolutions-9221154.hs-sites.com/kb/add-staff-member>>https://membersolutions-9221154.hs-sites.com/kb/add-staff-member]]{{/info}}
6 6  
7 -----
7 +This guide walks you through the process of adding new staff members to your account. When adding a new staff member, it’s important to ensure they have their own login so they can securely access the system. Creating a staff login automatically sends an email invitation to the new staff member, prompting them to set up their password and access their account.
8 8  
9 -== Navigating to Staff ==
9 +=== Step-by-Step Instructions ===
10 +==== Step 1: Navigate to the Staff Menu ====
10 10  
11 -1. Click **Staff** in the left-hand navigation sidebar.
12 -1. Click **Add New** in the top right of the Staff Search page.
13 -
12 +From the main navigation, go to Staff
14 14  
15 -----
14 +Click on Add New to begin creating a new staff record.
16 16  
17 -== Filling in Staff Details ==
16 +==== Step 2: Enter Staff Member Details ====
18 18  
19 -The **Add Staff** screen contains the following fields:
18 +Fill in the required fields, including:
20 20  
21 -=== Profile Photo ===
20 +First Name and Last Name
22 22  
23 -A placeholder profile image is displayed by default. Click **Use Webcam** to take a photo, or **Upload File** to upload an image from your computer.
22 +Email Address (ensure this is correct–this is where their login invite will be sent)
24 24  
25 -=== Staff Information ===
24 +* **Phone Number** this field is called **//Primary//** and is required
26 26  
27 -|=Field|=Description
28 -|**First Name** //(required)//|The staff member's first name.
29 -|**Last Name** //(required)//|The staff member's last name.
30 -|**Gender**|The staff member's gender.
31 -|**Street / City / Country / Province/State / Postal Code/Zip**|The staff member's address.
32 -|**Primary** //(required)//|The staff member's primary phone number.
33 -|**Secondary**|An optional secondary phone number.
34 -|**Email** //(required)//|The staff member's email address. This is where their login invitation will be sent — ensure it is correct before saving.
35 -|**Reminders**|Set a reminder preference for the staff member.
36 -|**Date of Birth**|The staff member's date of birth.
37 -|**Slogan**|A short personal slogan displayed on the staff member's profile.
38 -|**Bio**|A longer biography displayed on the staff member's profile.
39 -|**Emergency Contact 1 / 2**|Emergency contact names and phone numbers.
26 +Add any additional optional details, such as address and date of birth.
40 40  
41 -=== Additional Fields (left panel) ===
28 +==== Step 3: Create a Staff Login ====
42 42  
43 -|=Field|=Description
44 -|**Staff ID Number**|An optional internal ID number for the staff member.
45 -|**Since**|The date the staff member joined. Defaults to today's date.
46 -|**Login**|The staff member's login username. Once saved, the system will automatically send an email invitation to the address on file with a secure link to set their password.
30 +While still on the staff member’s profile, locate the Login field.
47 47  
48 -----
32 +Once their **Login** field is completed you can click on save.
49 49  
50 -== Saving ==
34 +The system will automatically send an email invitation to the staff member.
51 51  
52 -Click **Save** to create the staff member record. If a **Login** has been entered, the system will display a confirmation message stating: //"A confirmation email has been sent to the email address on file."// The staff member will receive an email with a secure link to set their password and access their account for the first time. A **Resend Confirmation Email** button also appears, which can be used if the staff member did not receive the original invitation.
36 +This email includes a secure link for them to set their password and access their account for the first time.
53 53  
54 -----
38 +==== Step 4: Confirm the Setup ====
39 +Once the staff member has completed their setup:
55 55  
56 -== After Saving ==
41 +Return to the Staff list to confirm their disabled status shows as **No.**
57 57  
58 -Once the staff member has been created:
43 +If the staff member hasn’t received their invitation email, ask them to:
59 59  
60 -* Return to the **Staff** list and confirm their **Disabled** status shows as //No//.
61 -* If the staff member hasn't received their invitation email, ask them to check their spam/junk folder. You can also click the **Resend Confirmation Email** button on their profile to send it again.
45 +Check their spam/junk folder, or
62 62  
63 -----
47 +You can send the **Confirmation Email** from their profile page next to the **Save** button
64 64  
65 -== Best Practices ==
49 +=== Summary / Best Practices ===
66 66  
67 -* Always double-check the email address before creating a login to ensure the invitation goes to the correct person.
68 -* Assign appropriate permissions to control what each staff member can access.
69 -* If a staff member leaves your organisation, remember to disable their login promptly.
51 +Always double-check the email address before creating a login to ensure the invite goes to the correct person.
70 70  
53 +Assign appropriate **Permissions** to control what each staff member can access.
71 71  
55 +If a staff member leaves your organization, remember to disable their login
72 72  
73 73  {{include reference="KBSupportCTA.WebHome"/}}
58 +
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